What Hosts are saying

    My guest locked himself out of my house and I had to call a locksmith because I was out of town. Should I refund him all or part of the cost of the locksmith? I feel like it is his responsibility but I'm curious if Airbnb has a policy regarding this. I wi... Latest reply by Courtney4
    I cannot find a link to contact airbnb directly. They charged my Canadian customer $757 cdn. According to http://currency7.com/, this morning, $757 Cdn. = US $572.82. But my airbnb reservation for this guest shows I'll be paid US$460.Subtract my US$460 ... Latest reply by Ann31