@James1 I am so sad to read what you just wrote. Just 4 months after starting my host journey in 2015, and becoming a Superhost my first quarter, I received a beautiful gift with a handwritten note from the #AirbnbLoveTeam thanking me for all that I do and how much they appreciate how I go above and beyond for the guests. I don't think its fair to tell @Stephen96 that when I know 3 other Superhosts who have received very thoughtful gifts from Airbnb. Today, I noticed on Instagram, a host received a LARGE inflatible pool toy in the shape of the Airbnb logo because she saw it on their ABB Instagram account and asked them to send her one. She received it 2 weeks later. I also received something even more valuable and that was a top of the line SMOKE ALARM after signing up for one which they gave away for free to thousands of hosts who added their name to the list. Perhaps, you could watch the Community Center to see what they are offering next for free to any hosts who signs up quickly. @Stephen96 Were you able to find the spot to add your mailing address? Just checking.
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Aloha, Momi
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook