@Barbara249
I very much agree with you when you say that the guests usually do not read the write up. They do not have to. By not reading it, and often by even NOT looking at the pictures (verified by Airbnb) the guests are really doing themselves a disservice which clearly shows in their reviews and in the host's replies.
One of my listing is a Duplex (split level) studio. I mention this in the very title, AND in the write up. I have also posted 6 pictures showing the staircase connecting the two levels of the Palm Suite. Actually, this split level feature is my second most important sales argument. Split levels are less common than all-on-one-level apartments. Quite a few people find this to be very attractive. Several guests did complain that they did not know, that they do not like stairs, etc.
No one is as deaf as someone who does not want to hear.
Frankly, I have yet to come across any promotional material which lists the negatives. Sure, the downtown hotels/motels/airbnb listings in most cities are more likely to get more noise and general disturbance than the quiet suburban locations. Yet, no one I have ever come across tells their guests ahead of their booking that there is noise out there in the downtown area. An adult knows that this comes with the territory.
Equally so, if you choose a very quiet, somewhat remote tophill location, you cannot expect major shopping malls and entertainment right at your doorstep. And frankly, you cannot really expect the hosts to start listing their relative negatives either.
Danny
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