Help with your business

Hi all!My cancellation policy is strict. A few days ago a guest cancelled, a couple of days before her reservation was going to start. Because she was having some family issues, and I wasn't attached to the reservation, I offered to refund her in full. An... Latest reply by Linda108

I usually get one summer booking in June, July, August each, two in September, four in October and it keeps doubling with majority coming at the end of January-early February. By end of March my summer weekends are booked. One can say my prices are low bu... Latest reply by Fred13

We have had two bookings complete over the last 10 days and we have not received payment from AirBNB for either yet. Both still show as "pending" under transactions.This has never happened before, payments have always been prompt prior to Covid.Anyone el... Latest reply by Violeta29

Hello- I know there are a lot of payout threads, but I did not see one like mine so I am posting in case there is a user tech fix.We had our first guest check in July 12 and have had three guests check in/check out with no payouts. We have been paying cle... Latest reply by Mike-And-Jane0

I have been using Airbnb for 2 years and have never encountered any late payment issues. However, the last payment supposed to be in my accounts on July 24th is not there. I contacted customer service to make a complaint meanwhile I saw that several host... Latest reply by Katie

I think, we should have a community or union. And the union can have permanent lawyers. Many times, the host demands more and break law. Then they call to police and makes a false case against host. Also the neighbours are gealous that you are making mone... Latest reply by Rami-Tina0

I am an American and my home is in Mexico, I rent it out when Im not there. I got a request last week from a Mexican citizen asking me if I issue invoices. I had no idea what she was talking about. I told her she'll get a receipt from airbnb when she book... Latest reply by Yadira22

Hello!A guest of mine cancelled a reservation (COVID, couldn't come, USA - Europe, not possible to travel). All by the book, no problem I thought.But now I have a negative saldo. The (my) transaction history says I have to pay more than € 1.500,00 (althou... Latest reply by Suzanne675

I'd like to rent out my cottage for the entire winter season (Dec to April) but. can't find a straightforward way of setting a fixed price for this period. The custom price per month won't work. Any thoughts? Latest reply by Cormac0

i am owed a lot of money by airbnb who said they sent it to my paypal account on 13th july but they didn't. i have been trying to contact them every day since and they keep saying they are looking in to it. is anyone else having this problem? i think they... Latest reply by Helen3