Kelli405
Sacramento, CA
Level 2
Hello I have a condo in Baja Mexico. I have no pets and no p...
Hello I have a condo in Baja Mexico. I have no pets and no parties and no smoking. All three of these things are going on. Wh...
Thank you Emilie and Catherine Thank you for your quick answers.
@Catherine-Powell I did this many time in June and last Month...I called in London but there was no explanation ( except an apology) and no solution. Then I found this chat.
Thanks @Mike-And-Jane0! @Mykola10 I've just send this one to the team for you, I'll let you know if I get more details but they will likely follow-up directly with you.
Emilie
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Thank you Emilie. I got already a call from Dmitryi.
)) Sorry , from Pavlo
Hello. I'm @Ольга154 host from Ukraine for one year. Airbnb delays my payouts 2780$ for 3 months and blocked my host account. I recommend all owners on Airbnb not to take any reservations. I heard Airbnb going on bankruptcy and not going to pay any money to no on. Is it true?
Hi @Зинаида2 @Оксана58 @Елена213 and @Ольга154,
I just wanted to let you know I've just sent you each a message with an update - you can check them by clicking on your profile picture in the top right corner, and going into your inbox.
Thanks!
Emilie
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@Mike-And-Jane0 @Emilie Hi, thank you so much for your help and support. I received all the payouts.
Same story for me, unfortunately, Airbnb just doesn't pay and after 3 months of talking with Support team, adding different payout methods, as they suggested, they finally pointed me out to article about sanctions against russia and belarus, which is especially sucks since we are from Ukraine. So those russian **bleep** bombing our homeland and Airbnb stealing money from Ukrainians, so whom this sanctions against, Airbnb, huh?
Nothing??? Is this thread is dead? Just like Airbnb is dead these days???
Hi @Alex9201,
Apologies for the late reply! I'll reach out to the team for you and see if we can get this resolved.
Thanks,
Emilie
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Hi Everybody.. It is not the first time I have been contacted by a Russian-speaking manager ...... The last call and message was 12 days ago. After that, a complete ignoring and silence. I do not understand why it is so difficult to explain the reason and how it can be solved. And should I continue to work with airbnb, since the bookings are coming in, but the payouts are not coming in ((
Five times I wrote to the office in London, two times I talked on the phone with Mae, after that I got several calls from Russian-speaking managers and that's all.... the rest is silence
Hi @Mykola10, I'm going to pass this on to the team for you so that they can investigate this further.
@Mykola10 hopefully @Catherine-Powell or @Emilie (more likely) will pick up your issue and get some help
Hello. Can anybody help me ? I’m a resident of Spain from Ukraine
and I have same situation of everyone here
support says I can have a payouts because sanctions on Russia .
It’s been 3 month since no payout. Can anybody help me please ?
@Emilie