A ** female guest generalized and stereotyped activities in Baltimore to get out of a booking she had made without adhering to my listing policy as a host. I brought this to Airbnb's attention and the company assured me they would address the situation. They did not. Instead, I was treated as if I did something wrong and was penalized as a result. Airbnb ignores its policy and withholds payments from a host and conducts business in a poor manner.
The company failed to respond after assuring me I would receive a follow-up call. No one responded to me.
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