Juan3971
Mexico City, Mexico
Level 1
I’m getting requests for long term stays up to a year. 1- Wh...
I’m getting requests for long term stays up to a year. 1- What taxes should be considered, and its calculation2- should a sep...
I recently got my RFC number in Mexico and am trying to add it to my Airbnb profile as a host. The actual Mexico Tax page in my account doesn't load and I get a 404 error. I have reported this to Airbnb but I'm wondering if anyone else is experiencing this? I really need to get the RFC added before my next payout so I pay the appropriate taxes.
Hi @Jamie994,
Sorry to hear you're having some trouble adding this info to your account! Is this still happening or did you manage to find a workaround in the end? Wondering as well if you've tried from another browser, or after deleting cookies, just in case?
Thanks, and let us know how it's going please 🙂
Emilie
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Thanks for your reply Emilie! I have tried from different browsers yes, as well as from the app. The Airbnb agent I spoke to also has the same issue in their end and has sent the issue to the technical team. I was able to add the number to another account I manage but not to my main account. I’ve not been able to come up with any sort of workaround either, definitely a frustrating situation that’s having a pretty big impact for me.
Thanks for the quick response!
I can imagine that's been frustrating - could you confirm exactly where the link is in your account please? I'd like to fire this error over to our tech team to make sure they're aware of it. 🤓
Emilie
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Thank you so much! I already have a mexico curp number added and need to add my RFC number. I go to account, taxes, then click the mexico tax section with my name and then I get a 404 error. I’m not able to edit or remove my current mexico tax details.
Appreciate the details, I'll feed that back and will let you know if I hear anything else!
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@Emilie hello! checking in here to see if your able to get an update on this? It’s having a significant impact on my ability to properly collect and remit the right taxes and will be causing a bit of a nightmare for reconciling all of the wrong taxes being taken from my account.
Thanks so much!
@Jamie994 Just to keep you in the loop - I've heard back from the team and they confirmed it's an issue they're aware of and working on fixing. Fingers crossed it'll all be resolved soon for you 🤞
Emilie
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@Emilie checking in again here. It’s been weeks and still no resolution on this or workaround. Are you able to reach out to the team and provide an update? I am at a loss with this issue and it’s causing significant issues for me.
Hi @Jamie994 ,
I understand how important this is for you!
I have asked the team to follow up regarding any updates. Will keep you posted in case I receive any news.
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Hi @Jamie994, this is currently being worked on. Unfortunately, there is no new information regarding this as of now.
Thanks for your continued patience, while the team is looking into resolving it.
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I have had the same problem. Rather than tell you that they have no idea how to fix this issue, they leave you hanging for days at a time and then close out your ticket!!??!! WTF? It is extremely frustrating.