Hello, I am hosting my first stay and my guest is a first time user = I did not read all the documents associated with hosting = I am airbnbs' call center number one PITA (Pain In The Arse) currently.
The last issue I am waiting on technical support to call me for is my guest needs a detailed day by day with dates and charges shown for each day, hotel type receipt for charges. It is similar to what I have under
RESERVATIONS-->DETAIL-->Payout-->SHOW BREAKDOWNS:
EXAMPLE: Payout
xxx nights room fee | $yyyy |
Sun, 08/30 | $50 |
Wed, 08/26 | $50 |
Sat, 08/29 | $50 |
Thu, 08/27 | $50 |
Collapse details | |
Service fee | -$103.68 |
zzzz is the total but it does not match the guests’ receipt since they were charged a higher service fee.
Therefore I cannot give them this receipt as it would not reconcile with what his business cc was charged.
I am guessing his company has had other airbnb receipts submitted for expenses; however he is extremely uncomfortable that it does not match his hotel’s detailed day by day receipt.
I am a home owner not a business nor a hotel so I do not know if those type of hosts get better receipts for business travelers.
Thoughts? Thanks, Theresa