How do I confirm that a guest has paid both payments before they arrive? Very user unfriendly site!!

How do I confirm that a guest has paid both payments before they arrive? Very user unfriendly site!!

2 Replies 2
Gordon0
Level 10
London, United Kingdom

The second payment is take before arrival, @Tracy627. Whether you can confirm this with Airbnb is questionable, if you could even bear to make that call. What issues have you had to make you ask the question?

Lisa723
Level 10
Quilcene, WA

@Gordon0 @Tracy627 Airbnb generally hides all guest payment information from hosts. There is however one way you can determine whether a guest's payment is complete:  attempt to ask them for money in the resolution center. You will be prevented from sending the request if their payment is incomplete.