I've gotten 4 cancellations in the last 2 weeks, but have been a 5-star host for a few years and have never gotten many cancellations. How do I search guest complaints?

Sally550
Level 2
Chico, CA

I've gotten 4 cancellations in the last 2 weeks, but have been a 5-star host for a few years and have never gotten many cancellations. How do I search guest complaints?

Guest cancellations

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Sally550 

 

Did the guests cancel before start of the reservation or during the stay ?

"How do I search guest complaints?":  not clear to me what you are looking for.

 

Sudsrung0
Level 10
Rawai, Thailand

Did you check your reviews from guest?