Login issues

Tom4172
Level 1
Rathdrum, ID

Login issues

I am noticing that sometimes it's taking 2-3 times to login, I have to keep closing and reopening the screen, Now you started with the puzzles. I understand the issue here is to protect hosts logins, however the constant opening and closing and now adding the puzzles sometimes it is taking me 15 + minutes just to get to my dashboard, There has to be a better way, the old text confirmation was good enough in my opinion and only took 5 seconds. I hope you get rid of the puzzles and figure out why its taking 2-3 times to get in, All of this just  started a few weeks ago, been a super host for years so all these issues are new.

 

1 Reply 1
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Tom4172 ! I am sorry to hear about the login issues and that it has not been a good experience. Thank you so much for sharing your feedback with us in the Community Center. We have passed it over to the Airbnb team.

 

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