@Peter-Che0 @Emmanuel10 @Huma0 @Fred13 @Sudsrung0 and others, we have had a scan of Arise Virtual Solutions job offers in Customer Support and it appears they have quite a selection of places there contracted Agents do work for, ranging from Roadside Repairs to Airbnb support.
Quite different fields of expertise one would think, do you agree?
The one size blanket fits all approach to Know Your Customer (KYC) and AML regulations is quite unbelievable.
Perhaps all Airbnb Hosts who have not been paid should be making complaints to Scott Etheridge who is the CEO of Arise Virtual Solutions about the level of competency / incompetence and Hosts having their Payments/ Monies from Guests withheld based on Tick the Boxes Template without using Lateral Thinking and Logic as the service and approach is unacceptable.
I've had Customer Support people tell me I'm 'Depriving them' and that I must provide a Passport, Drivers Licence or National ID card and get one because otherwise I won't be paid, suggestions to provide a copy of my Utility Bill and shockingly the most recent is an offer to reimburse me for the cost of a New Passport upon provision of receipts which sits very uncomfortably with me.
None of us know who is accessing our Private Information, who is using their own personal Devices and cross over with Work From Home/ Remotely Devices which increases Risk Factors involved of our Personal Information landing in the wrong hands..
There have been far too many Data Protection / Privacy Breaches as it is.
We are Hosts, not someone who is living in USA needing a Car Repair Service or TV Channel account.
@Catherine-Powell @Brian @Emilie @Noriko @Airbnb @Stephanie @Bhumika @Katie @Quincy
@Francesa0