New to hosting UK

Dawn802
Level 1
Eccles, United Kingdom

New to hosting UK

Hey I'm a complete newbie to hosting and kind of messed up before I really was ready to start! But hopefully I've resolved that now!

Couple of questions if any one can advise.

 

1 - Security deposits- can we request these and if so how?

 

2 - What would I do if damage was done? How would I resolve this?

 

3 - I've added an extra charge on for a pet but someone has booked and told me they are bringing a dog yet the extra charge hasn't been added on - have I don't something wrong?

 

Thanks In advance!! 

 

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Dawn802 

 

1. securiy deposits are not actually charged. You can add one to the listing:

Add-a-security-deposit-to-your-listing

 

2. procedures for damage:

https://www.airbnb.com/help/article/279/host-damage-protection

 

3. The guest need to add the pet in the booking form, only then the pet fee will be caclulated.

Dawn802
Level 1
Eccles, United Kingdom

Thanks for that. I don't seem to have the pricing option as you described above to add a security deposit. It just gives me the options of extras eg cleaning fee or pets but no security deposit. I will keep looking.