Rental registration number

[Victoria2105]

I just spoke to the airbnb customer support service and I was told my registration number was no longer valid since December 2023. 

When I go to the city to renew my registration number they tell me it hasn t expired after giving my Reg number.

Could you help me resolve the issue? I wish to add a listing to my account.

Thanks 

[Bhumika]

Hi @Victoria2105 ! Did this get resolved for you? Do keep us posted in case you're looking for help in this regards!

I am also reaching out to some experienced Hosts in Toronto if they have any suggestions or have experienced a similar situation with rental registration number previously : @Jason2389 @Zheng49 .