Tara Bunch, Catherine Powell, Please Assist

Bridget89
Level 2
Fish Creek, Australia

Tara Bunch, Catherine Powell, Please Assist

 

Airbnb has not yet paid me for a completed stay from April 2019, the amount owing is sitting in Payouts Pending.

Airbnb has not followed up with my request for assistance since June 2nd, 2020.

 

I’d like someone from Airbnb to look into this and contact me 

 

@Catherine-Powell 

 

 

 

2 Replies 2
Linda108
Level 10
La Quinta, CA

@Bridget89   So sorry you are having a problem with payment, but this is a public host/guest forum with no direct message routing to Air BNB staff.  Perhaps it would be worth your while to use Twitter which seems to have a better record of response.  Good luck!

Nick
Former Community Manager
Former Community Manager
London, United Kingdom

Hi Bridget,

 

I'm Nick, one of the Community Managers here on the CC. I'm really sorry you are experiencing this. I did sent you a DM just now with a bit more information on your case. 

 

Thanks