No payouts for consecutive three guests I hosted

[Alphonse10]

The Support Team couldn't solve my case of no payouts for consecutive three guests I hosted and  closed it, but it sends it to a Specialized Team with the ticket number **, without giving me a way that can allow me to contact this Specialized team. We are working on this case since a couple of weeks ago, and so far I'm still awaiting for an answer from them. What can I do? Is there any other way to get in touch with the Specialized team?

**[Sensitive information removed in line with the Community Center Guidelines]

[Mike-And-Jane0]

@Alphonse10 after an appropriate period of time all you can do is take Airbnb to the small claims court. They do seem to get these things sorted in the end but take a long time doing so and, to the guest, it just disappears into a black hole. There is no way to talk to the specialised team I am afraid.

[Bhumika]

Hey @Alphonse10 ,

We are so sorry to hear that you are awaiting your payouts since long.

I have also reached out to the concerned teams if they can provide any updates regarding your payments. I hope this gets resolved for you soon.

Please note that I have shortened the title of your post to keep it relevant.

[Bhumika]

Hey @Alphonse10 ,

Hope this has been resolved for you and were able to receive your pending payments! Looking forward to hearing from you!