Still no answer from claims Dept.
Air BNB support is a big joke!!
You need to deal with these people from India and Philippin and south America, barely understand and speak English, If they do, they do not understand the facts;. If they understand the facts of the case, at th end , they only ay: " I will escalate this . I have no phone #, name of a persn to contact.....sorry" Bottomline after over 40 hrs of phone calls , frustration of communication obstacles, and numrous messages on AIr BNB chat, and numerous text messages of: you have a support message" No ESOLUTION....JUST PLAYING A AIR BNB SUPPORT PRETENTION OF HELPING!
AIR BNB IS GETTING TO A POINT OF BEING CONSIDERED SCAM BUSINESS!