Help with your business

Hi - I'm a brand new host and I guess I didn't lock down my Roku enough. My guest last night ordered the UFC fight which cost about $100 - wondering how I'm supposed to handle this? What is my recourse if he doesn't pay for it? Latest reply by Ann72

After weeks of gathering info I’m being told that company policy when someone steals items from your home is that the guest has to be identified as the culprit through the police report. I don’t have cameras. I’m literally going through a breakdown over t... Latest reply by Ann72

I am in the process of setting up my vacation house as an Airbnb. I just bought the house and I'm purchasing furnishings for it. My issue is that I plan on using it myself half the time with friends and family and renting it out the other half. While I... Latest reply by Ann72

Hi,How to make a rule for the minimum price for a certain season from date A to date B ? Regards Latest reply by Frank166

Received a Host News email today that mentions discounts for cleaning products but the email has no links to emails just two articles that don't mention discounts for hosts. I'm wondering if there is somewhere else I could find these discounts? The email ... Latest reply by Sarah977

I am working on income tax here in the US. I pay the housekeeper $50 more per cleaning ($125 ) vs what I charge guests ($75).I am wondering how to report this as it doesn’t jive with Airbnb’s totals. Should I just stick with what Airbnb says to keep it le... Latest reply by Emilia42

Does any know what criteria Airbnb looks at to drop the recommended 24-72 hour buffer recommendation between guests? Cases have plunged in my region but my management company won't consider lifting the buffer without some guidance from Airbnb. I would hat... Latest reply by Mike-And-Jane0

Does anyone know how to resolve the issue of pricing displaying inaccurately? If no dates are selected, my listing shows up as $180/night despite that that is not what I charge on any day, ever. All my days cost the same as I only host monthly stays. I ha... Latest reply by Emiel1

Good evening everyone, My husband and I are part of that increasingly rare type of Airbnb host, in that we just rent out our one extra property and we do it ourselves! Shocking I know! Jokes aside, we're very happy with Airbnb for the most part but its be... Latest reply by Ann72

I partially refunded a guest due to a cancellation that rebooked some of the dates. The refund to the guest was taken out of my payout twice. I called support and they admitted it was a glitch. This has been almost a month and still no payout. I keep gett... Latest reply by Sarah977