"Default Bank" payout routing rule changed Jan 1, 2025 for taxes/pass-through-totals

[Marc--TailwindSTR-0]

For the past 4 years, any withholding/sales/excise taxes + adjustment/resolution center claims that were collected from the guest would have gone to the "default bank account" you have designated under your payout routing rules. Even if you had a listing with a payout routing rule for example: 80% client and 20% co-host account - 100% of the withholding/sales/excise taxes + adjustment/resolution center claims would still go to the "Default bank account", NOT the clients or co-host account.

Then as of January 1, 2025, somehow the Airbnb system changed to now have all withholding/sales/excise taxes + adjustment/resolution center claims follow the same payout routing % rules on a per listing basis. Meaning if you had a $100 booking with $10 in taxes, and you had 80% client and 20% co-host payout routing rules, then the client would get $110 x 80% = $88 and cohost $110 x 20% = $22 and the default bank account would get $0. Prior to January 1, 2025, it would have been $100 x 80%  = $80 and cohost $100 x 20% = $20 and the default account would get 100% x $10 of tax withholdings so that it could then be remitted by the co-host to the proper tax channels.

I have been trying to reach Airbnb support for weeks now regarding this with 0 help or explanation or solution to fix it. It is completely messing up the allocation of withholding/sales/excise taxes + adjustment/resolution center claims. Has anyone had this same issue happen and know of a fix?

(Screenshots below show where those host payout settings are for default profile bank account + per listing payout % rules for client vs cohost)

 https://imgur.com/GlTq9Rn

https://imgur.com/l5KljKM

[Rebecca]

Hello @Marc--TailwindSTR-0 👋

I'm sorry to read you're having issues. As it's been a little while since you posted, I wondered if you had heard anything further from Airbnb? 

Looking forward to hearing from you either way. 😊

[Marc--TailwindSTR-0]

I reached out to Airbnb support people 5+ times and everyone denied there being any changes even though I shared how it was for the past 5 years and explained how it recently changed. They said it has always been this way and did not know what happened.

[Susan4235]

We have been contacting Airbnb with the same issue. They are clueless over there. Literally, morons that know nothing no matter how many times it is explained to them