Changing definition of a private room

German69
Level 2
Chivirico, CU

Changing definition of a private room

We have been hosting for almost 2 years now.  Recently Airbnb sent us a notice saying that they have suspended us in the search parameters until we correct our listing.  I was baffled. I checked our listings and they were all accurate.  We operate a casa particular (bed and breakfast) in Cuba with three rooms available. Each room has a lock and a private ensuite bathroom. I could not figure out the problem with the listing and contacted support. They told me that new regulations required us to list our private bedrooms as shared rooms if we were a bed and breakfast or casa particular.  I remain baffled. To me a shared room means others can use it. Our rooms are private. Each room has a locked door and you have the key. If that is not a private room what is the definition? Anyone else have this problem?

1 Reply 1

@German69 just changed your property type to a house instead of a bed and breakfast, and you should be able to list the property again if it has been removed.