Dates Blcoked because booking request was cancelled

Silke38
Level 1
Cape Town, South Africa

Dates Blcoked because booking request was cancelled

Hey, 

 

I cancelled a booking request because because the dates were unavailable.  I would now like to make a booking for the dates but I am not able to make the dates available again because the booking was canceleld. 

 

It get the following message:  "To avoid future cancellations, your calendar will stay blcoked for the dates of the cancelled reservation"

 

Please advise. 

 

Thank you 

 

1 Reply 1
Helen3
Level 10
Bristol, United Kingdom

Hi @Silke38

 

Airbnb takes host cancellations very seriously and one of the penalties is blocking out the dates in question in your calendar as you have indicated they aren't available.

 

Have you looked through the Airbnb Help Centre to give you a better understanding on how Airbnb works and your rights and responsibilities as a host, including the section  on host cancellations?

 

You can call Airbnb and ask if they will unblock them - but in most cases if you cancelled because your calendar wasn't up to date, or you hadn't updated your prices, they will keep the dates blocked.