Instant Book was changed on my listing ..... I had it turned off!

[Nancy179]

Anyone know why my Instant Book option was changed to the ON position?  I have had if OFF for 4 months.  Only noticed this when we received a CONFIRMED reservation without our knowledge yesterday.

I had to cancel this reservation as we could not accomodate this couple with two small children.  I also went back to my settings and changed the Instant Book to the OFF position

[Raffaele-and-Astrid0]

Hi @Nancy179

this week Airbnb do some update to the website and some setting just went crazy, I had cleaning fee activated, but normally we don't charge for cleaning.

Contact Airbnb and explain what happened, check this post: https://community.airbnb.com/t5/forums/v3_1/forumtopicpage/board-id/Community-Help-EN/page/1/thread-...

Cheers Raf