Major search glitch in Tokyo

Jane394
Level 1
New York, NY

Major search glitch in Tokyo

Hello - I was doing a search in Tokyo the other night (I'm currently here), and came up with a listing that was mapped in my desired location, so I proceeded to book it. Today I noticed the apartment was in Osaka, NOT Tokyo! I promptly canceled. This was neither my fault nor my host's, and he kindly issued a 50% for a reservation that was supposed to begin tomorrow.

Has anyone else experienced this bug? And shall I expect Airbnb to cover the remaining 50% refund since they own the bug?

1 Reply 1
Kevin-s0
Level 10
Minamiashigara, Japan

There is also a misleading thing in the way the pages look and I’ve mentioned this to Airbnb. If you scroll to the bottom of the page, they will list nearby places that are not near at all.

 

You were very lucky to get a refund!