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[Email address hidden for safety reasons] Latest reply by Lizzie

Dear Ladies and gentlemen, from some previous booking directly in my account, I will like to complain about the fact that I do not deserve a charge of 80 Euros as a fee for cancellation. I offered the host to stay in a temporary place instead but she re... Latest reply by Linda108

Hi. Just listed my property and got my first enquiry. How do I respond? there doesn't seem to be a way to type in my response and send it. Thanks in Advance Adrian Latest reply by Marit-Anne0

I have heard that people who forgot to bring cash can ask friends/family to send money to a host for them, and that it is easier and less expensive than using Western Union. Please let me know how to proceed with this. Thanks! Latest reply by Karen782

Hi- can anyone help me speak to somebody above a case manager at the super host line? The case manager made a mistake and altered my guest’s stay AND gave them a large refund which I did not approve. Nobody is helping me resolve this issue. The case manag... Latest reply by Matthew285

When I look at my listing from a guest access to make a reservation, I see "RS$167.00" in every day of the calendar after the 18th. It appears as to have manipulated by an intruder commonly known as hacker. How do I un block those dates? They appear not ... Latest reply by Sebastian-and--Nydia0

I have listed my property today and completde the process but it does not come up on any search in the area. I have tried all date ranges etc etc.Any ideas?Cheers,Becs Latest reply by Matthew285

Hello, I am still new to this and I have run in to a snag. My guest is now 1 &1/2 hours over check out, I have contacted him a few times and he keeps saying he will be out . First time he said 30 minutes and then 45 minutes later I text him again and h... Latest reply by Kendra19

Hi All,Every time I check my listing doesn't show up on the search results at all! Even when I zoom in on my area. Why is this happening? Even if I filter to see the dates I set available, it doesn't show up still. Any suggestions are appreciated! Latest reply by Matthew285

Hi everyone, this post is part of a longer saga; but basically what appears to be happening is that we have all over sudden had three resolution adjustments withheld from December 2016/ January 2017 respectively. Now, they were all adjustments I made beca... Latest reply by David-And-Anna0