Help

I wonder if anyone can help? A guest booked 6 days and after 3 days decided to go home 2 days early. I adjusted the reservation but a pay out was already on it's way to my account. So Airbnb and took the difference off my next reservation the following we... Latest reply by Kirsty28

the apartment next to mine has Chinese guests that cant speak English they dont know how to turn on heater - or contact the host - how can i help them ??? is there an immediate chat or some assistance on the AIrbnb website to ask them to contact the host?... Latest reply by Helen3

I would like to know how to state that the cleaning fee for a 2-3 night stay will increase from a weekly stay? Latest reply by Gerry-And-Rashid0

When I open my listing to see how others see it, the lead photo comes up but the others - blank /black pages.I have looked at a few others and see the same problem.Anyone else have this problem?John London Latest reply by Βασίλης-and-Ann0

how to stop my advertising Latest reply by Marzena4

Hello everybody We have a guest house on the island of Eleuthera, Bahamas. I had two bookings for October 11-17. This was during Hurricane Matthew. After corresponding with my guests I told them it would be safer if they are not coming. One party cancelle... Latest reply by Cynthia43

Whats your thoughts on hosting 17 year olds ? They were host to say that they only 17. Is this allowed on Airbnb? Latest reply by Jann3

Hi All. I recently returned from a trip to Italy where we (2 sisters and I) stayed in ABB apartments. Our last apartment had what we considered a serious problem that began with bad odor and escalated to coming home after a long day of touristing to a ca... Latest reply by John915

I am not sure I am doing correct. Any help to check? Latest reply by Air-Plus-Concierge0

I am a fairly new host who recently asked for help with hosting services through AirBnB. I have now received a proposal sent to me but my problem is that I can not find the suggestion somewhere in the app? Is there anyone who knows or should I contact her...