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How come my messages still show as unread after I click on them in the message dashboard?

Hi, I'm brand-new at this and got my first booking, an instant-book confirmation, yesterday for tomorrow. Airbnb says to contact the guest to confirm arrival times, give directions, etc - fine - but I have now sent both texts and emails and nothing, not a... Latest reply by Ej3

Hello, I am using a throw away account so that our situation wont be compromised if things dont work out. Anyway: My roommate and I are renting an airbnb in France long term (I am familiar with their airbnb laws) while we are studying abroad here (our un... Latest reply by Andrea9

So, we're new to this. We've been providing lovely fluffy bath sheets. Guests checked out yesterday and we did a wash and have noticed that 1 of the bathsheets appears to be missing, and the other 3 bath sheets (value £20/$25 each) plus hand towel are cov... Latest reply by Kate-And-Rich0

Hello. I've been trying for more than an hour now to adjust the location on my rental. It keeps defaulting to a completely different province even when I drag it manually to the correct location on the map. Latest reply by Mario-and-Cata0

Dear Community, I made a bit of a mess of my site when I first tried to set up listings for the rooms in my house. As a result I have some rooms entered twice but I have managed to show those that are doubled up as 'unlisted' for the moment. However when ... Latest reply by Mario-and-Cata0

Good day All, kindly give revert back some advice - I recently had a guest complete a booking and then requested to cancel on the day of check-in.Long story short, with the listing set to strick cancelation, I only re-imbursed the guest the cleaning fee. ... Latest reply by Linda108

I hosted a guest from Fri, Jan 20 to Sat, Jan 21, everything went fine but the payments have since been placed under Future Transactions without any information on when the funds will be processed to my payout method. I have added a payout method for my p... Latest reply by Judy1

Under "Reasons Guests Choose This Place" in my listing, "Free Additional Guests" in included. Can someone tell me how to remove this. Thanks very much Latest reply by Sherri9

I have guests that are running an internet business from my home! Its a shared home and they've completely taken over the living room. Discussing and working on their laptops, talking to clients and co workers. Their here for 22 days, 10 days left. I wo... Latest reply by Dee9