Help

We have rented a villa in Europe for a week. On our second day of holiday we had the unfortunate surprise of a rat come up a drain around our pool area and frightened the whole family. I filmed it and reported it to owners. It really has had a impact of e... Latest reply by Vanessa830

Hi community!Wondering if anyone has been through a similar situation to mine -Walked into the house yesterday to clean after guests had checked out and the kitchen was flooded due to suds and water leaking from the dishwasher. I tended to it right away a... Latest reply by Mark116

Hi At pricing, every time i choose the smart paying option to - ALL OPENS NIGHT - it does not assume it and stays in the option - AS TIME RUSN OUT. Can you help me? Thank youSofia Latest reply by Lawrene0

Hi, 6 days ago I made a reservation and send message to my host, he didn t answer me. I already pay 50 % for my reservation.What can I do, how can I cancel my resevation and get my money back? Latest reply by Tilen0

Is this normal??? I booked an apartment in Tokyo, Japan. After booking, host sent me message and asked me to submit a copy of my passport and my family who will stay. The host asked me to submit the Passport copies and personal detail thru URL identity (d... Latest reply by Ana1136

Hi everyone! My name is Dina, I am from Spain,Estella. I am new here as a hoster and trying now to publish my announcement, but it’s not appearing (((. If someone knows how to solve this, I would be very thankful, really!! Thanks in advance Latest reply by Ana1136

I can’t seem to find how to turn off the 10% non-refundable discount option. It’s not in my Booking settings (not even listed in my cancellation options) and I can’t find it in my Calendar settings. I already tried the suggestions in previous posts. Pleas... Latest reply by Krystal16

When I try to find my listing in the search, it doesn’t show up! Can anyone help? Latest reply by Emiel1

I've a serious issue with my guest. I've been trying to contact someone at Airbnb for a full day and nobody has had the decency to call me or answer my chat. Does anybody please have any idea why would Airbnb be so unkind and care so little about it's hos... Latest reply by Peta7

We have, thankfully, just checked out our 10th lot of guests and the first ones that we wouldn't welcome back. I want to leave a review to alert other hosts that they're undesirable. For context, they were visiting family/friends, so we need to be mindful... Latest reply by Mo102