Guest Issues - Canceling upon arrival

[Duje0]

Hello all.

I have a one guestion.

My guest should come toomorow for one night stand ( after me they should continued they travel), and they imformed me  that they might canceled reservation (a day before arriving).

I have strick cancelation policity.

Will i got a full refund (50%) or even smaller amount.

I'm new to Airbnb community, and this is mine first problem.

Ty in advance

[Gerry-And-Rashid0]

You will get full payment. Please note that if they guest wishes to cancel they should do so - under no circumstances should you cancel the booking, nor should you respond with a 'Yes' or 'Accept' to a request from a guest to cancel the booking. You need to do nothing.

[Duje0]

Hello.

Thank you for advise I appriciate very much

I will let them to cancel reservation.

[Linda108]

Just to clarify, your strict cancellation will be 50% up to a week before the check in and 100% there after.  Let Air BNB earn their fee and do nothing is good advice.