Guest payment

Yunnie0
Level 2
Kelowna, Canada

Guest payment

I have guests who checked in 3pm today but I didn't get any information about her payment so I am not sure that they paid or not.

What should I do to find out?

1 Reply 1
Linda108
Level 10
La Quinta, CA

You never received a confirmation email, @Yunnie0?  If not, then you should contact Air BNB.  Here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728