Guest wants to leave early with refund

Spassen0
Level 2
New York, NY

Guest wants to leave early with refund

Hi, my guest wants to alter his reservation from 22 days to 9 days because he already found long-term apartment (he's already been in my place for 4 days). My policy is moderate, ie he will be refunded 50% of the money. That is all ok but how to execute it on AirBnB? He still has 5 more days to stay in my place before leaving but I'd like to get the rest of the days freed on my calendar so that they can bet booked.

 

Thank you!

1 Reply 1
Marzena4
Level 10
Kraków, Poland

Hello @Spassen0. The guest should initiate the cancellation and, according to the policy, they should be refunded 50%. Calendars are freed in such cases (like in the case of other cancellations unless you request otherwise).

 

// "The only person you can trust is yourself"