Lockstate Kudos

Andrew90
Level 10
New York, NY

Lockstate Kudos

Wanted to share my experience. I had a guest break my lock after 3 years of with no problems. My handyman was able to identify the part in the handle mechanism that they had broken. I contacted lockstate and despite the fact that it was well out of warranty they are providing the part at no cost just asking me to cover shipping costs.

I am not an employee nor affiliated with lockstate. Just a happy customer. There are many threads about keyless entry systems and I have advocated for my resort lock programmatic keyless entry system. Here is just another reason!

Andrew
Andrew - see community help guides for many great FAQ
2 Replies 2
Louise47
Level 10
Maroochydore, Australia

That is good to know

Also talking to them, If you don't want to try to fix it yourself you can mail the the lock and they will fix for the cost of postage. 

Andrew - see community help guides for many great FAQ