Payout Method

[Lyudmila2]

Hi ,

I got a problem with the payements ,

I have set a defaalt method to my bank account, but still don't recive payouts for my reservations ?(The first was in 19-20th of January). 

May someone tips me what should be the problem from ?

Thanks in advance !

[Steve143]

Hello @Lyudmila2,

When you check in "Account settings" and then "Payout preferences" does the sattus of your account say "Ready"?

It should say "ready" in about a week after you set it up. Contact Airbnb customer service if it's not ready in that time.

If it is ready then check your "Transaction history". Do the transactions you expect show there?

Did you make any refunds to guests? if yes then the refund amount is taken from your next payout. This is sometimes the reason why hosts don't receive a payment for the next guest.

Steve.