Hosting

We live in Kentucky and just got a "cease and desist" letter for our Airbnb. Do any of you have any advice for how to proceed in approaching the county's Zoning and Planning commission? Latest reply by Jann3

This booking had so many problems from day one, just try to stick with me. It's pretty hard to explain. On Sunday night I recieved notice of a booking for one guest for Friday night. He asked a question about checkin which I promptly answered. Days w... Latest reply by Susan740

hi . i have cancelled one reservation for 2 night of the new year eve while i was writed on my profile that rent the property on those dates for minimum 7 nights. but didnt knew ther is the option to pick several days period and choose the minimum nights... Latest reply by Allison116

Hello everyone,Can somebody please tell me how to list my house at Christmas holiday time and the month of January as a minimum stay of one week minimum. I had it listed under the calendar in special notes, so that guests would see that over that time fr... Latest reply by Sue-And-Darryl0

Hi there fellow hosts,Can someone please advise me how to cancel special offers on my account. We have just started as hosts (yesterday) where Airbnb advised to apply a 20% discount for the first 3 bookings. However, it appears it is going off with furthe... Latest reply by Linda108

I had a guest who reserved 6 nights at my apartment and after the first night, she complained and requested a refund. I agreed to refund the 5 nights not stayed and told her to send me a request via the Resolution Center. I never heard from her until now... Latest reply by BedandStay0

Hi,I would like to book a house for my extended family and myself this summer in France. My extended family will be coming from overseas. I am trying to book early because the good houses get booked quite quickly.The cancellation policy is 'strict' on mos... Latest reply by Yael15

I was just turned down by a potential renter as they claimed my city, Palo Alto, added 25% occupancy tax. I just checked the airbnb site and they claim it's only 14%. In my listing it doesn't actually show the final calculation (which would be nice AirBnb... Latest reply by Val51

How often do you clean the bed or beds meaning mattresses 1) vacuum mattress 2) deodorize mattress3) do you flip the mattress and move it around For when the Guest tells you you have bed bugs you should have a schedule of when you did all of the above Latest reply by Jessica-and-Henry0

Hello all of you wonderful travellers!I am currently writing my thesis here in Finland, all about alternative travel and sociological aspects of it etc. A crucial part of this process is to conduct a survey to examine this topic more closely.The survey wi... Latest reply by Reija0