Find August Smart Lock 90% effective filling my security needs, with the remaining 10% being a technical, and guest (resistance) issue where I could conceivably at risk.
Like August's APP being associated with a person's cell phone because they will rarely ever give it away to anyone, including relatives or friends. A code, even with the keyboard access, can be passed around verbally for the duration of a guest's stay, and as a consequence, there goes the security aspect of the system. Our development's clubhouse being accessed by a multitude of non-community members teens, who got the code from a buddy at school is but one example on how verbal codes be easily spread.
Because even tech savvy millennials are resistant to adding APPs to their already app loaded phones I found out soon after installing the Smart Lock that I also would need to invest in the keypad access as well.
The keypad access is my quick solution when an old silverback like me, hasn't a clue on how to down the APP, which I usually find out pretty quickly at check-in. Rather than being annoying, and time consuming, by trying to walk them through the process I just give them the keyboard access code, and off we go with the 10% risk a consideration, in the back of my mind.
For the general public (guests) who never reads detail on signs, letters, emails, or contracts or may have actually had the invite email go to Spam folder I make the same suggestion of using the keypad and code.
Occasionally get someone who suddenly realizes their ego is at stake and will willingly accept the time challenge of downloading the APP and registering with August. Kudos to those folks.
Biggest tech glitch appears to be Android (Apple iPhone does not appear to have this issue) type smart phones, that seem to struggle connecting even when APP has been downloaded and guest registered and their bluetooth has been activated.
Issue continues to come up but typically gets resolved by guest talking directly with August. Unfortunately not being included in this dialog, I never have heard what August is doing to resolve, what seems to be a recurring issue. Heard over a year ago that they were aware of the issue and still trying to work out a solution. Appears that is still the response currently.