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At our beach side apartment we offer linen at extra cost, if guests require linen i have to get money for linen by requesting money after they book. It would be great if airbnb had the option of guests paying any extras at time of booking. Extras could in... Latest reply by Bruce-and-Alison0

Can anybody tell me that when a Covid cancellation occurs and the Host loses their entire cancellation fee whether Airbnb retain their service fees? I know that in the initial stages of Covid-19EC they did. How about now? As far as I can found out (at the... Latest reply by Ian-And-Anne-Marie0

Why is a negative service charge being added to my booking. AIRBNB are still taking their full service charge but adding a minus to mine which means I get less than I should. Latest reply by Pat271

Very disappointed for Airbnb payout release. It has been two weeks and 4 group guests lived in my bnb but I did not get any payout since June 1st. Contact with customer service first and they said I need waiting another 24 hours but it has been past over ...

Please contact me as to why Anastasia is not replying about my refund.my name is Colin my email address is *sensitive information hidden* .this is unacceptable,it has been 3 months since my cancellation and i vs not heard anything since march. I have rece... Latest reply by Helen3

It is now possible to define Custom Promotions! IMPORTANT: (1) The promotion is applied for dates after 30 days(2) The daily rate is not the value you set for the day, but the average daily rate for the last 30 days. Latest reply by Erik94

Hi dears, after a 3-month-Covid-break i am hosting my first long-term host, am happy about it. Checkin was on 5 June, and all went well. Guest of course has paid already to AirBnB. Since then (10 days) i am not paid, and what totally worries me, Airbnb is... Latest reply by Sofia494

When I go to my Listings there is a new button for "Add Tax" on both of mine. I click it and go to "Local taxes and laws". West Virginia is not listed on the linked "Occupancy tax collection and remittance" page. Is this because my primary address is in K...

Please can someone help explain why I have only received 1 x 25% Covid payout and the rest 12.5% payout. Also 3 of my bookings were denied a 25% payout because I as host had cancelled them on behalf of the guests request due to no travel allowed at that ... Latest reply by Sarah3428

HiI have a strict booking policy but don’t wish to profiteer from COVID.A guest due to arrive from abroad in mid July has just cancelled. I am happy to issue a full refund of £265 that I’m due to be paid out, but when I go through the steps on the resour... Latest reply by Mike-And-Jane0