I am using the latest Airbnb iOS app (22.45.1) and noticed that although we recently completely updated the photos for my property listing, only the first 5 new images are show in the search result thumbnail views. What’s even worse is not only does the remaining 25 images are all old photos that no longer exists on my listing, they are also displayed in the wrong order. Now my property looks so messed up with those out of order photos. We updated the Photos because we recently completely updated the furniture and decorations and hence did a new photo shoot and got a brand new set of photos. Due to this iOS app bug, customers will actually see a degraded experience, which completely defeats the purpose of our hard work to update the property.
I noticed the property’s detail page does show all the new photos, however the search result hold onto previously downloaded images for a long time. Why the Airbnb app makes such a false assumption that property photos won’t be updated? This bug hurts the booking of my property and if not fixed, will affect many listings in a similar situation as mine. Can Airbnb fix this iOS app at their earliest convenience please? I am really disappointed seeing how it affects my listing