Login problems

Diane251
Level 1
Manila, Philippines

Login problems

Hi, 

 

My team has been unable to login to our account today all of a sudden after receiving a warning from Airbnb. One of the emails isn't working on the web, can someone assist us? 😞

2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Diane251 Nobody here can help you as we are just a community centre of guests and hosts. Are you trying to login as a guest or a host? If the latter then the problem may be that you have no listings.

Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

Hi @Diane251 ! I'm sorry to hear your team is having trouble logging in to your account. As @Mike-And-Jane0 mentioned, this is a community of Hosts and guests so we unfortunately don't have access to your account to check.

 

I'd recommend getting in touch with CS if you haven't yet, they may be able to tell you more about the warning and how to log in again. You can find how to get in touch with CS here: https://community.withairbnb.com/t5/Airbnb-updates/Guide-How-to-contact-Airbnb/m-p/1523731

 

Let us know if you need more help! 🙂

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