Translation issue in my inbox.

Russel302
Level 2
Las Vegas, NV

Translation issue in my inbox.

This might be a bit long winded, apologies up front.  I recently had small issue with the translation service in my inbox.  I have one guests message (they only sent one and it is in Spanish) that was translated, but now isn't.  Also the translate button is missing from the upper right hand corner.  When I go back to previous guest message threads, the ones that are in another language are translated and have the button.  The translation option is in in settings.  I'm on 22.47.beta. 

2 Replies 2
Yui-Hei0
Level 3
Honolulu, HI

We also have the same issue. Hopefully, Airbnb support can fix this. 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hello @Russel302 @Yui-Hei0 ,

 

Are these issues still persisting on your app versions? If yes, can you please message me with some more details along with your Phone model, app versions and a few screenshots? These details will help us to look into closer detail if this is a bug. Feel free to connect with me regarding this issue in my DM.

Looking forward to bridging this issue for you.

 

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