Unable to see words on the left side of my Inbox

Leah245
Level 2
Massachusetts, United States

Unable to see words on the left side of my Inbox

Frustration!  I have called AIRBNB for the passed 4 months regarding my inability to view the details on the left side of an inquiry and/or booking.  So when someone sends an inquiry to my inbox, I can’t see there name, #of people, pricing --- its all grayed out.  It is so hard to navigate my potential and confirmed reservation because of this problem.  This occurs on my laptop and phone!  Had anyone experience this and if so, how did you get it resolved

3 Replies 3
Ben-and-Sam0
Level 3
Chicago, IL

Could you post a screenshot, so we can see what this looks like?

Sarah977
Level 10
Sayulita, Mexico

@Leah245  That sounds quite strange. I assume you've cleared your cache, and logged out and back in again? Tried a different browser?

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Oo this does sounds a little strange @Leah245. As @Sarah977 mentioned, are you seeing this on multiple browsers?


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