Give Hosts the option of having their own personal automated message for their own personal Hosting experience.
You’re supposed to be about Individuality, eh? Then WHY one blanket auto message for each Host?
My guests get so confused and worried they’re missing something.
Give Hosts the option of having their own personal automated message for their own personal Hosting experience.
That would be the most helpful supportive thing you could do for Hosts.
I now have to send out ANOTHER message to my guests, to instruct them to IGNORE any automated messages from Airbnb. Because I have already told my guests exactly the what/when/how/why of their check in with me, their Host.
So NOW you're creating extra headaches for me to make sure my guests understand I am going to be letting them know exactly what to expect for their check in.
I don' t use keys; guests get their own security code on the day they check in. The Airbnb auto message tells them to make sure the Host gets them a key.
I send a message the day they reserve the apartment AND the day they check in with all the instructions because I don't want guests coming in a day early or even a minute early into the apartment before the prior guests have left and zero cleaning has been done (yes, it has happened before which is why I started doing what I do now). The Airbnb auto message sends them a message A DAY BEFORE telling them to check with their Host for check in information.
So now -- because of the automatic message from Airbnb that is NOT customized to MY PERSONAL HOSTING EXPERIENCE -- my guests are completely confused and responding back to the auto message (WHICH by the way I had NO idea was being sent out) wondering why they haven't gotten any information or keys ...
You see the problem?
GIVE HOSTS THE OPTION OF HAVING THEIR OWN PERSONAL AUTOMATED MESSAGE FOR THEIR OWN PERSONAL HOSTING EXPERIENCE.