It was such a bizarre situation. Upon arrival, the home owner told us first there was no Airbnb at her place, to saying someone was staying in the suite we booked at her place and then said, oh yes, your room is available. We go in, the room is a mess. It's not a suite with a private bathroom and kitchen like we had booked. It was a very shady experience. We had no place to stay for the first night but found another airbnb for the remainder of our trip. So long story short, we got a complete refund through the Airbnb resolution center.