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Can't get SMS code in text

‎30-01-2024 05:02 AM
Zekun0
Level 1
Clear Island Waters, Australia
‎30-01-2024 05:02 AM

Can't get SMS code in text

Hi,

 

I tried to log in with my Gmail account, but it forced me to log in with phone verification code, which I can't receive... I can receive SMS from other websites easily.

 

Then after a few tries my account was blocked for 24 hours... I'm surprised there is not a single other way to log in...

 

Obviously this verification code system of Airbnb doesn't work.

 

Can somebody from customer service team help me? Thank you so much!

 

Victor

‎30-01-2024 05:02 AM
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1 Reply 1
‎30-01-2024 03:57 PM
Sophia
Community Manager
Community Manager
London, United Kingdom
‎30-01-2024 03:57 PM

Hi @Zekun0, I was wondering if you managed to receive the SMS code via text? If not, I'd highly recommend you get in touch with Airbnb Support through the Help Centre: https://www.airbnb.co.uk/help/?audience=guest

Hopefully they can help you get this resolved 🙏🏽

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‎30-01-2024 03:57 PM
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