We have reservation on Airbnb 10 mins walk from where a terrorist attack took place in Turkey. I have contacted AIRBNB and the host and both refused to give me the refund.
Travelling as a family with kids we have decided it will be risky to travel to and stay at a location where a terrorist attack took place.
As per the terms and conditions of Airbnb, it claims terrorist attacks and country advisories as an event in which they would accept a refund for.
As per one traveller who went on the news about cancelling a Airbnb booking due to terrorist attacks in Paris, he was refunded fully by Airbnb even though the host declined.
I don’t understand why Airbnb didn’t equally refund us our reservation. I have recorded ZERO assistance from Airbnb. Which makes us think 5-10 times before choosing to book on here.