Cancellation

[Emilio436]

Can you get a percentage if the guest cancelled 2 days before check in

[Bronwyn100]

I think you get all if they cancel less than 7 days before. Check what you have put on your site. 

[Elisa]

Hi @Emilio436 😊, 

thank you for asking this question in the community center!

I’m sharing these articles from our resource center about 👉 how cancellations work.

Feel free to take a look at them, and let me know if this helps!

Warm regards 🌻

[Shelley159]

Hi @Emilio436 

As @Bronwyn100 has said, it depends what cancelation policy you have chosen. 

Go to the listings tab, click the listing and scroll all the way down to cancelation policy. It shows which one you have activated, and if you click on it, you can see short descriptions of each option. For a more detailed explanation, follow the link sent by @Elisa