Custom booking length issues

Julie462
Level 2
Bath, United Kingdom

Custom booking length issues

I have a 3 night minimum booking setting and never set a custom length for less days at any time. Twice recently guests have been able to book trips for less days e.g a one and a two night trip. Each time this happened, I have checked my custom length and weirdly those particular dates and length of trip appear there retrospectively as available. I did not set them. I have contacted Airbnb, who offered me the chance to cancel without penalty and said they would look into it. Has anyone else had the same experience? 

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