Guest got injured in my airbnb - do I need to let Airbnb know?

Basia-and-Bart0
Level 2
Glasgow, United Kingdom

Guest got injured in my airbnb - do I need to let Airbnb know?

Hello. My guest got injured in my airbnb and had to go to A&E. I'm in the UK. Do I need to let airbnb know about this proactively, or only when there is a claim from the guest for the bodily injury? At the moment, there's no claim submitted

2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Basia-and-Bart0 It depends on what happened. If they fell down dangerous stairs then probably best to be pro active. If they cut themselves cooking then I wouldn't bother.

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hey @Basia-and-Bart0 ,

As this is a pretty unique situation, how did it turn out in the end? Did the guest leave any reviews for you?

 

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