I have been charged twice.

Douwe8
Level 2
Nuremberg, Germany

I have been charged twice.

I have been charged twice for the same booking. 

How do I request a refund?

 

Best regards,

 

Douwe

2 Replies 2
Fred13
Level 10
Placencia, Belize

Perhaps best to contact host and if he received double payments, he can refund one of the payments. This would be a lot simpler than getting Airbnb involved.

Mike-And-Jane0
Level 10
England, United Kingdom

@Douwe8 Don't go to the host - Airbnb is fully responsible for collecting the money from guests. You can either call Airbnb or just request a chargeback from your bank.