Well congrats to the folks who designed the language, it encourages people to write reviews, because lets face it alot of one time customers who might never use airbnb dont care about yours or their own profile.
So anyways customer service promises they will delete it, and the proof is clear and noted. The customer is being beligerant (as we speak he is probably still yelling at them for his full refund)
But just incase that gets caught up, do you think I should do a review?
Can I give no stars, or is no stars same as zero stars? I just don't know how to review that.
I will not write anything more that "Mr Xyz did not show up for this one night booking"
I would have to click "No" on the 'recommend to other hosts' hate to do it, but he didn't treat me well.
Funny thing is too, had he canceled say by 5 PM or earlier I would have refunded him.
Im not a monster. An update on my case.
The customer upon receiving refund of cleaning fee from me, send me message on platform asking for the rest of the money for the one night, and that he would take me to court. Not hard with address and phone number.
So I guess in review I must put I do not recommend him. He was honest before booking he was renting my place to watch big boxing match with wife and 2 of her friends. I told him clearly that while I was ok with them entertaining, but I have a no unpaid/undeclared guest policy, and absolutely no party. I think he realized self checkout wasnt an option he went somewhere else, then woke up and felt entitled to a refund.
Because you know, Hilton and Marriot refund noshows all the time 🙂