Thanks but it is a bit exhausting and time consuming with the verification, explanations, reading of superhost rules by CS, but no one can explain, so the CS ends up patronizing me by making comments “I understand how disappointing this is to you”
and says there is another reporting period in January and if I improve I can make it again!
I take a deep breath and calmly interrupt the reading of superhost guidelines speech and politely ask them to send the ticket to a supervisor and request them to call me back with an explanation.
They respond there are two open tickets and I wonder what was the purpose of the past 20 minutes of conversation we just had, and they promise to send another message to a supervisor to call me.
No one does.
Email sent by Airbnb thanks me and say ticket is closed.
It feels like purgatory with a infinite replay of condescending talk sprinkled with prepared readings.
I could use the $100 coupon and it feels very unfair like they pulled the rug out from underneath me at the last possible
moment but this is expected from corporations I guess.