Reached the max confirmation attempts

[Галина0]

Hi. I have reached the maximum number of attempts to verify my phone number and cannot book a place. The message says "You've reached the maximum number of phone verification attempts for this account. Sorry about that. Please try again later." Can someone help?

[Robbie122]

No, the Google voice thingy, doesn’t work either. Air BnB had become such a POS.

[Marcelo884]

@Airbnb has anyone bothered to address this issue?  This happened to me today, while trying to book something starting tomorrow.  I tried 3 different numbers, and the verification code failed each time.  Seems like everyone here is having these same issues with 2 factor authentication, and clearly there is a flaw in your booking process.  Waiting 24 hours is not a suitable option in most cases.  

[George1664]

Just lost my three month booking due this stupid 2FA implementation. Fix your ** backend.

**[Inappropriate content removed in line with the Community Center Guidelines]

[Kirt21]

2022 and still the same problem. This is ridiculous. Who thought that was a good idea....

[Virginia636]

It's 2022 and I'm facing this issue as well. Been trying several times but I haven't been able to receive the SMS and got locked out 5 times, so it's been 5 days. Contacted support but they told me to use another number. Searched for other solutions but so far they don't work 😞 

[Zarneel0]

It's a very serious bug in airbnb and I see no quick workaround for that except wait and watch my booking lost. Although max allowed attempts is to secure platform from security breach but there should be a quick way to recover e.g., through valid e-mail or use different mobile number.

Funny thing is "Accepted Answer" does not work if you did not save any number on your personal info. 

[Kirsty127]

FURIOUS right now, the APP froze which is why I had so many attempts and I dont have time to wait 24hrs to make the booking. TERRIBLE website. NOT good enough. So angry at this. WHY!!!!!

[Prophecy0]

 why am i getting this "Please contact Airbnb support if you continue to receive this error." when i put my number in

[Pete3208]

Airbnb is soo stupid.  I literally gave up on this f'n site to book directly with the hotel instead of using this insanely dumb and frustratingly stupid f'n site.

[Pete3208]

Same thing happened to me.  I HATE this.  What the hell?

How can this be so frustratingly stupid?

Dumb, Dumb, Dumb.

[Sarah977]

While I agree that Airbnb tech is some of the worst of any online business, guests could save themselves a lot of frustration if they opened an Airbnb account and uploaded all their information a week before they needed to try to book something, instead of expecting to be able to open an account and book something immediately. 

[Nina1069]

Still having issues with the same problem.

[Jose4752]

Just started using it and during the registration Airbnb has already frustrated and disappointed me with this bug.

Their support is definitively not 24/7, I'd recommend other application instead.

[Donald215]

AirBnb - totally inept.  2020 - I also have this same problem.  Calling AirBnb was USELESS.  Rep could do NOTHING for me.    I think I'll try VRBO next time.

[Donald202]

I'll continue the pointless conversation, what a $hitty system to make people wait 24 hours for another attempt, and "try again in little while" is really poor customer service. It should at least say "try again tomorrow." 

[Sreenath0]

How absurd!! I entered the right code everytime and still getting this message. How am i supposed to book now before the places run out!? Very bad customer interface.

[Phuong91]

2020 and still the same problem verifying phone number. Waited for more than 24 hours and tried again but still didn't work, still max attempts. I'm crossed. 

[Pham22]

Hi, tonight i encountered same issue, even i tried to use another browser (Chrome, Safari) also no point, but when i used ipad, then oke, Airbnb allowed me to publish my listings as final step! Before that, I tried to verify my Government ID & take selfie for Airbnb. You guys can give it a try

[Wenchu1]

I just received all 4 four code, typed them in and each time app said code was invalid.  Now I am locked out.  Why would anyone use this!!  How do they even stay in business??

[Joe2117]

I'm dealing with this now too. The issue was because each time I entered my number to verify, the message never came through. Not until 4 hours later did I get all the messages at once, at that time I was already locked out. It's is an embarrassing failure of technology/design that legitimate system issues so negatively impact the user experience.